具體描述
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.
Interviewing Users will explain how to succeed with interviewing, including:
Embracing how other people see the world
Building rapport to create engaging and exciting interactions
Listening in order to build rapport.
With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design.
用戶評價
##interview is an art about not directly asking the questions you want to know
評分##前段時間買瞭一本來研讀，這是一本關於用戶訪談的書，書中非常詳細的介紹瞭應該怎樣準備訪談，訪談需要注意的一些問題，作為學生，書中一些IDEA可能是我在做相關訪談需要注意的，例如：前期素要注意的是要清空大腦，不要對調研的結果有特定的預期期望，對調研現場即將發生的場...
評分 評分 評分 評分 評分 評分##interview is an art about not directly asking the questions you want to know
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