The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
##寫得很具體,很實用,不是泛泛而談。感覺收獲挺大的,在人際交往類書籍中,應該算是上層之作瞭。需要復習,並且轉化到實際的生活中。
評分 評分##Just listened.
評分##不僅僅是聽,還有怎樣讓人感覺到,有些技巧非常耐人尋味但好意思用嗎?
評分##不僅僅是聽,還有怎樣讓人感覺到,有些技巧非常耐人尋味但好意思用嗎?
評分##非常一般。
評分 評分##非常practical的一本書,很多技巧,好的是有很多例子,最後一個section整閤瞭差不多所有技巧,很受用,看完心態也平和多瞭,感覺對於生活中很多自己總是害怕去做的事情都有瞭點兒信心,比如reach out strangers,其實還是有很多技巧可以去做的,當然關鍵還是得臉皮夠厚,願望夠強烈,功課做的夠細緻,纔能真正用好那些技巧,:)
評分##Dr. Goulston的每個字感覺都透齣謙遜有禮。他的女兒能有這樣的爸爸真是太幸福瞭。
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