具體描述
Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology.
. Presents criteria for selecting the most appropriate metric for every case
. Takes a product and technology neutral approach
. Presents in-depth case studies to show how organizations have successfully used the metrics and the information they revealed
用戶評價
已經有2013年第二版瞭。這本HCI的書居然被歸到瞭杜威303 - Social processes下麵。
評分 評分##為瞭學習更嚴謹的用戶體驗度量標準讀瞭一遍。很多指標在以往的經曆中都用過，現在想來還有很多不嚴謹的地方，受益很多。
評分##To data scientists, the most relevant is chapter 2, but overall it covers a wide range of UX study from scratch. Some case studies seem to be outdated.
評分 評分 評分##very practical
評分##重視可操作性，也包含一部分統計內容。適閤零基礎上手
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